FAQ

Where are your products made?

All of our headbands, and infinity scarves are handmade in Vancouver, British Columbia. 

Do you ship internationally?

Absolutely!  We ship worldwide.

How long will it take to receive my order?

In most cases, your items will be shipped within two weeks! However, since each item is custom made, sometimes it can be sooner, or later!  We always keep you posted on how your order is coming along.  International orders can take anywhere from 2-12 weeks…just depends on how speedy the postal service is!

Do you accept returns if a customer just doesn’t like a product?

We want our customers to be satisfied with each and every order.  If you are unhappy with your products, please email us and we can work something out.  

Do you accept returns if a product doesn’t fit?

If a product doesn't fit, please email us and we can do an exchange.  

*You will be responsible for paying shipping the item that doesn't fit back to us and then paying for shipping the new item back to you.  

Do you use tracking numbers when you ship?

In order to keep the cost of shipping down for our customers, we do not offer tracking numbers.

Do you ship every day that you get an order?

We ship our products out twice a week (Friday's, and Monday's).